Privacy Policy

1. Introduction

Datharm, hereinafter referred to as the “Company,” is committed to safeguarding the privacy of its users and adhering to data protection laws and regulations, including the Nigerian Data Protection Regulation (NDPR) enforced by the National Information Technology Development Agency (NITDA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile applications known as NPHCDA QA, NPHCDA PHC-IS, NIEMS.

2. Information We Collect

2.1. Personal Information:

We may collect personal information that you voluntarily provide to us when you interact with our mobile applications. This information includes, but is not limited to, your name, email address, phone number, and other contact details.

2.2. Usage Information:

Our mobile applications may collect information about your usage, including but not limited to IP addresses, device information, and activities within the app.

2.3. Government-Accredited Users Data:

Our applications collect data from government-accredited users, including hospitals, health workers, and ambulances. This data is essential for the monitoring and evaluation of health interventions and human resources for health in Nigeria.

2.4. Location Data:

We require that you grant permissions to your location data. Location data will be accessed and will only be used whenever you view an incident and can be accessed in the background. This is for the National Emergency Medical Service and Ambulance System (NEMSAS) to track the ambulance movements to emergency incident sites and for National Primary Health Care Development Agency (NPHCDA) to locate Primary Health Care Centers.

3. How We Use Your Information

3.1. To Provide Services:

We collect and use your personal information to provide, maintain, and improve our mobile applications’ services. This includes monitoring and evaluating health interventions and human resources for health in Nigeria. This data is crucial for improving healthcare services.

3.2. Marketing and Communications:

We may use your contact information to send you newsletters, updates, and promotional materials, but you may opt out of receiving such communications at any time.

3.3. Analytics and Performance:

We may use usage information to analyze and improve the performance and functionality of our website and services.

3.4. Location data:

We require that you grant permissions to your location data. Location data will be accessed and will only be used whenever you view an incident and can be accessed in the background. This is for the National Emergency Medical Service and Ambulance System (NEMSAS) to track the ambulance movements to emergency incident sites and for National Primary Health Care Development Agency (NPHCDA) to locate Primary Health Care Centers.

3.5. Limited Data Use:

We strictly limit the use of collected data to the disclosed purposes, as aforementioned in sections 3.1, 3.2, 3.3 and 3.4.

4. Disclosure of Your Information

4.1. Third-Party Service Providers:

We may share your personal information with third-party service providers who assist us in delivering our services, but only to the extent necessary for the proper functioning of our applications and the fulfillment of their intended purpose. These providers are obligated to protect your information and are not authorized to use it for any purpose other than providing services to us.

4.2. Legal Compliance:

We may disclose your information if required by law, regulation, or governmental request, or to protect our rights, privacy, safety, or property. However, such disclosures will be made in compliance with applicable laws and regulations.

5. Data Security

5.1.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction, ensuring the security and confidentiality of the data collected.

5.2.

We retain location data for the minimum time necessary to fulfill our emergency response purposes. Once the emergency situation is resolved, we will delete the location data promptly.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to your personal information that we hold.

  • Correction: You may request corrections to your personal information.

  • Deletion: You may request the deletion of your personal information, subject to legal and contractual requirements.
  • Objection: You may object to the processing of your personal information for certain purposes.

  • Portability: You may request the transfer of your personal information to another data controller.

7. Changes to this Privacy Policy.

We may update this Privacy Policy to reflect changes in our data practices. Any updates will be posted on our website and within our mobile applications, and the date at the top of this policy will be revised accordingly.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at: www.datharm.com